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STORE POLICY

Customer Care

Our team is here to help you gear up with confidence.

  • Contact Us: Reach our support team by email, phone, or live chat during business hours (Mon–Fri, 9am–6pm). We aim to respond to all inquiries within 24 hours.

  • Sizing Help: Not sure which size cleats, pads, or jersey to order? Check our sizing charts on each product page, or message us with your measurements and we'll recommend the best fit.

  • Order Support: Need to change or cancel an order? Contact us as soon as possible — we can typically make changes within a few hours of purchase, before the order enters processing.

  • Product Questions: Have questions about materials, protective gear ratings, or league compliance (e.g., helmet certifications)? Our team can help you find equipment that meets your league's requirements.

  • Team & Bulk Orders: Outfitting a team or league? Contact us about bulk pricing, custom jerseys, and coordinated delivery timelines.

  • Feedback: We value your input — if something about your experience wasn't up to standard, let us know so we can make it right.

Privacy & Safety

Your trust matters to us, and we're committed to protecting your personal information.

  • Information We Collect: When you shop with us, we may collect your name, email, shipping/billing address, phone number, and payment details, as well as browsing data such as pages visited and items viewed.

  • How We Use Your Information: We use your data to process orders, provide customer support, send shipping updates, and — if you've opted in — share promotions and new product announcements.

  • Payment Security: All transactions are processed through secure, encrypted payment gateways. We do not store your full credit card information on our servers.

  • Cookies: Our website uses cookies to improve your browsing experience, remember your cart, and analyze site traffic. You can adjust your cookie preferences in your browser settings at any time.

  • Sharing Your Information: We do not sell your personal information to third parties. We may share data with trusted service providers (such as shipping carriers and payment processors) solely to fulfill your order.

  • Your Choices: You can unsubscribe from marketing emails at any time using the link in any email, and you may request access to, correction of, or deletion of your personal data by contacting us.

  • Policy Updates: We may update this policy periodically. Changes will be posted on this page with a revised effective date.

  • Product Safety: All protective equipment we sell (helmets, pads, mouthguards) meets applicable safety and league certification standards at the time of sale. Please follow manufacturer guidelines for fit, care, and replacement schedules to ensure continued protection.

Payment Methods

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments

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